FAQ - Frequently asked questions

We've gathered answers to the questions we receive most frequently in one place. Many topics are recurring, so we've prepared concise and specific explanations that will clear up most of your doubts.

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Information about the development and building

What apartments does the Jeleniogórska 5 development in Poznań offer?
The Jeleniogórska 5 development offers comfortable 2-, 3-, and 4-room apartments ranging in size from 37.4 m² to 78.7 m², with the option of a separate kitchen or kitchenette. Ground-floor units have gardens, while upper-floor units have balconies and loggias.

How many floors does the building have?
The building has 5 floors and offers underground parking with a choice of parking spaces.

Does the building have elevators?
Yes, the building is equipped with modern, quiet elevators.

Is the development monitored?
Yes, the development is monitored, and the entrance to the property is secured by a barrier and a garage gate.

Location and Surroundings

Where exactly is the development located?
The Jeleniogórska 5 development is located in Poznań, in the Grunwald district, near the Marceliński Forest (800 meters). The Budziszyńska tram stop is only 500 meters away.

What's the neighborhood like? Are there shops, schools, kindergartens, and public transportation nearby?
Shops, supermarkets, schools, kindergartens, and bus and tram stops are nearby. This is a quiet and well-connected part of the city. One of Poznań's largest green spaces, Marceliński Forest, is just 800 meters away. The Budziszyńska tram stop is only 500 meters away. An ALDI store is 250 meters from our development. One of Poznań's most important transportation hubs, Rondo Kaponiera, is 5 kilometers away.

Apartment Features

What are the apartment sizes?
Functional 2-, 3-, and 4-room apartments are available, ranging from 37.4 m² to 78.7 m² – with the option of a separate kitchen or kitchenette. Ground-floor apartments have gardens, while upper-floor apartments have balconies and loggias.

How many rooms do the apartments have?
The offer includes 2-, 3-, and 4-room apartments.

Does the apartment have a balcony, garden, or terrace?
Yes – ground-floor apartments have gardens, while upper-floor apartments have balconies and loggias.

Are there apartments with gardens available in this development?
Yes, ground-floor apartments with attached gardens are available.

What is the room layout? Can it be changed?
The apartments have functional layouts. Floor plans can be viewed in the "Apartments" tab. Changes to the tenant's layout are discussed individually with the developer.

Does the apartment have external blinds?
No, the apartments do not have external blinds.

Does the apartment have a storage unit?
No, the apartments do not have storage units.

Is there a bicycle or stroller storage room for residents?
Yes, there are three bicycle and stroller storage rooms available in the building.

Parking Spaces and Electromobility

Do the apartments have outdoor parking spaces?
Yes, paid surface parking spaces are available.

Do the apartments have parking spaces inside the garage?
Yes, we offer underground parking with a choice of spaces.

How much does a parking space cost?
It's possible to purchase a parking space in the garage for PLN 39,000 gross.

Can I install my own electric car charger?
Yes, it is possible to install a private charger – the underground parking lot has parking spaces prepared for a wallbox charger. Details can be discussed with the Apartment Sales Office.

Do the apartments have electric car chargers?
The underground parking lot features parking spaces with pre-installation for a wallbox charger. The surface parking lot also offers four public charging stations for electric vehicles.

Project Status

Is the project currently under construction?
The project is complete. The apartments are ready for occupancy. We have also taken care of the surrounding greenery – trees and shrubs surround the property.

When can the apartments be occupied?
The apartments are ready for occupancy.

Prices and Finance

What is the price per square meter of the apartment?
The price depends on the specific apartment – the current price list can be found in the "Apartments" tab.

Are there any promotions, discounts, or freebies available?
Yes, we offer promotions and bonuses periodically – it's worth asking the Apartment Sales Office about current offers.

What are the additional costs – rent, renovation fund, and maintenance fees?
The costs include rent, renovation fund, and maintenance fees – all details are presented individually when purchasing an apartment.

Loan and financial advice

Do you offer a loan advisor?
Yes, we provide support from a professional loan advisor who guides you through the entire process – from creditworthiness analysis to signing the agreement with the bank. To ensure a smooth and focused meeting with the advisor, it's important to prepare well in advance.

What is it like to work with a loan advisor?
The advisor analyzes the client's financial situation, compares bank offers, and supports you at every stage of the loan process.

How should you prepare for an interview with a loan advisor?
To ensure your meeting with an advisor runs smoothly and efficiently, prepare in advance:

  • allocate sufficient time,
  • bring your partner if you're buying together,
  • consider your down payment,
  • gather documents confirming your income,
  • write down your questions and concerns.

This will ensure that the entire process will be not only simpler but also more comfortable.

Purchase Process and Formalities

How to reserve an apartment?
Reservations can be made in person at the Apartment Sales Office – after signing the reservation agreement and paying a deposit of 1% of the apartment's value.

What does the entire purchase process look like – from reservation to notarial deed?
The process includes reservation, signing the development agreement, scheduled payments, apartment handover, and signing the notarial deed.

Is the investment covered by the Development Act?
Yes, the investment is being implemented in accordance with the applicable Development Act.

Are the funds safe – is an escrow account used?
Yes, customer funds are transferred to a residential escrow account – this ensures the financial security of the transaction.

What documents are required for a reservation or preliminary agreement?
An ID card is sufficient (for foreigners: a passport). In special cases, additional documents may be required – your advisor will provide detailed information.

When does the transfer of ownership of the apartment take place?
The transfer of ownership takes place after the technical inspection of the apartment, upon signing the notarial deed.

Post-purchase support

Can I count on after-sales service and a warranty after the apartment is handed over?
Yes, we provide after-sales service and a warranty in accordance with regulations.

What is after-sales service?
After the apartment is handed over, you can report any defects – our technical team will verify and repair them.

How long is the after-hands warranty valid?
A 5-year warranty applies in accordance with legal regulations.

Contact and customer service

Where is the Rock Haus sales office located?
The sales office is located at Nowowiejskiego 10/11 in Poznań

How can I contact Rock Haus?
You can visit the Apartment Sales Office, call, or email:

Nowowiejskiego 10/11, Poznań 61-731
795-413-607
sprzedaz@rockhaus.pl

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